Your happiness and sweet experience is our highest priority.
1. Perishable Food Products
Because Taj Petha products are freshly prepared, edible confections without artificial chemical preservatives, we cannot accept physical returns on opened sweet boxes. However, if your order arrives damaged, spoiled, or incorrect, we will replace or refund it immediately.
2. Hassle-Free Replacement Policy
You are eligible for a 100% free replacement or full refund under the following conditions:
Transit Damage: Outer box or vacuum seal was compromised or torn during shipping.
Incorrect Items: You received a different flavor or weight than what was ordered.
Quality Issue: The sweets do not meet our freshness standard upon opening.
3. How to Request a Replacement (In 2 Simple Steps)
Take 1–2 photos of the damaged or incorrect sweet box.
